Explore How Privacy Policy Covers Wallets
Our Privacy Policy covers details you provide when opening an account, confirming a phone number, signing in, contacting support or checking a payment receipt. It may include your contact details, account identifiers, device information, login records, cookie choices and transaction references. We use this material to
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confirm account ownership, investigate a stalled DANA, OVO, GoPay or QRIS status, and keep a clear record of support requests. Bank transfer and virtual account references may also appear when you choose those routes, including transfers connected with BCA, BRI, Mandiri or BNI. We do not
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describe access as universal: eligibility depends on local law, and you should read the current policy before opening an account. The Privacy Policy also explains when data may be shared with service providers needed for hosting, security, payment processing or customer support. You can ask us
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which details we hold and request a correction through the support path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.