Check the rules behind each account step
Our Terms & Conditions apply when you create, access or close an account, and they explain what we need from you at each stage. Phone verification must be completed before account access, and your details should remain accurate so we can match account activity with the
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person requesting a wallet action. DANA, OVO, GoPay and QRIS appear as payment references, while bank transfer and virtual account steps may require a matching account name. We may pause a request while checking a receipt, device session or account detail. Access depends on local law,
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and the applicable version is the one shown to you when you use the service. If a clause affects your account, we explain the practical next step through support rather than leaving you to interpret a payment status alone.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.